Telstra landline outages in southern Queensland are causing havoc for rural residents who depend on the service due to limited mobile reception.
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For months, a two-way radio was the only reliable form of communication on Kim and Judith Felton-Taylor’s rural southern Queensland property.
There is no consistent mobile service at Wondalli, 50km north east of Goondiwindi, and the Telstra landline only worked sporadically.
“In late 2019 it went out. And it would get fixed and then it would go out again,” Ms Felton-Taylor said.
“If the roads are cut, if the electricity is off, we used to rely on that landline to be able to communicate.”
Ms Felton-Taylor, who makes Jojoba oil products from a plantation on their farm, bought a new smartphone to make calls in the house via WiFi — but it was not an ideal solution.
“Of course if the power’s out it doesn’t work,” she said.
“It’s my business phone, so when I’m away … Kim does not have any communication at all.”
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